Miriam Simon

If you’re anything like the businesses and leadership teams I’ve been speaking to recently, you’ll know: growth isn’t happening by accident anymore. It’s happening because leaders are thinking sharper, moving faster, and using the right tools to stay ahead.

There’s a shift happening in consumer behaviour right now. It’s subtle, it’s powerful—and very few people are talking about it. We’re seeing a quiet but significant reset in how customers think, shop, and decide. It’s not about panic or cost-of-living headlines—it’s more emotional, more deliberate, and much more layered.

Let’s be real—uncertainty is the new normal. Markets are shifting, disruption is everywhere, and AI is driving an industrial revolution that will impact us all. Strong leadership isn’t about waiting for stability—it’s about leading with clarity, confidence, and agility, even when everything around you keeps changing.